Privacy Policy

Pocketrealm is operated by Big Sur Labs, LLC, a California limited liability company (“Big Sur Labs,” “we,” or “us”). This Policy explains how we handle your information. We aim to collect only what we need to run the service and to keep it useful and safe.

1. What we collect

Information you give us directly when you create an account or use the service (such as account details and content you create), and basic technical information about how the service is used.

2. How we use it

To operate, maintain, and improve Pocketrealm; to communicate with you about your account and the service; and to keep the platform safe. We don’t sell your personal information.

3. Sharing

We share information with service providers who help us run Pocketrealm under appropriate confidentiality terms, and when required by law or to protect the safety of the service or its users.

4. Security

We take reasonable steps to protect your information. No system is perfectly secure, so we can’t guarantee absolute security.

5. Children

Pocketrealm is intended for users aged 13 and above. We don’t knowingly collect information from children under 13. If you believe a child has provided us their information, please contact us and we’ll remove it.

6. Your choices

You can update your account information from your profile or request account deletion by contacting us. Some information may be retained as needed for legal, security, or operational reasons.

7. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in and to understand how the service is used. You can control cookies through your browser settings.

8. International users

Pocketrealm is operated from California, United States. By using the service, you understand your information will be processed there.

9. Changes to this Policy

We may update this Policy from time to time. We’ll post the new version on this page and update the effective date. Continued use after changes means you accept the updated Policy.

10. Contact

Questions about this Policy or your information? Email support@pocketrealm.ai.